NextGen Business Solutions is led by Ozzie Grupenmager, an operator, strategist, and technology leader with more than 30 years of experience across franchising, service operations, AI, analytics, and business transformation.

 

Ozzie has driven operational, technological, and marketing initiatives for global agencies, fast-growing service brands, and franchise organizations. His background includes:

 

• COO and CIO leadership in high-growth franchise environments

• Deep expertise in KPIs, BI tools, dashboards, forecasting, and scheduling algorithms

• Hands-on restructuring of studios, service businesses, and multi-unit operations

• AI-driven marketing, creative automation, and content systems (VyBeos)

• Advisory to founders, CEOs, franchisees, investors, and private equity groups

• Development of scalable operating systems, SOPs, and performance frameworks

 

NextGen combines strategy with execution. We don’t just design solutions — we help implement them, build operational foundations, and guide companies through growth and optimization.

 

As the company expands, NextGen collaborates with specialized partners and subject-matter experts in AI, analytics, operations, marketing automation, and franchise development to support client projects with tailored expertise.